Presented by Joe Sweeney

Presenter by TechnologyOne, Harry Ryan

The way councils work is about to change fundamentally. Not through another wave of software upgrades or process overhauls, but through a quiet, profound shift in what it means to get things done. This session explores how artificial intelligence is reshaping local government from the inside out: turning reactive operations into anticipatory ones, amplifying small teams to deliver at a scale once unimaginable, and freeing people to focus on the work that only humans can do.

From the early adopters already seeing results, to the governance foundations every council needs before they scale, this is a practical and honest look at what responsible AI adoption means for local government today, and a glimpse of the operations we're building toward tomorrow.

Presented by Logan City Council, Rick Allsopp

Presented by City of Newcastle, Deborah Moldrich, Executive Manager Customer & Transformation

How City of Newcastle transformed resident services using DxP LG. Hear firsthand about their implementation, key benefits and outcomes, and the lessons learnt along the way.

Presented by The Barossa Council, Alex Prior 

Surely there’s a better way! Hear a customer journey through HR and Payroll implementation and maximising your investment.

Toowoomba Regional Council will walk through how they have connected Shepherd with TechnologyOne's asset register and work management capability using IDM (Intelligent Data Management) to create a cohesive, data-driven operational picture. The session covers the integration architecture, the decisions made to align data across systems, and the impact on day-to-day asset and maintenance workflows, including RMPC. For councils managing complex infrastructure data across multiple platforms, this is a grounded case study in practice.

Presented by TechnologyOne, Craig Lathwood

Join the TechnologyOne team for an update showcasing the latest Spatial release, highlighting key capabilities you may have missed, and sharing practical tips to help you improve productivity and maximise the value of your Spatial solution.

Better name data starts at the source. Join us for a live demo of new name management functionality — name split, archive, and AI-powered deduplication.  See the new data integrity checks across Debtors, Names, and Compliance keep that data clean over time.

Presented by TechnologyOne, Luke Abel

A practical look at what is new in CPM and how to get more from it day to day: recent enhancements to Data Models, and in-app AI in use.

Join a facilitated conversation with peers from across Queensland's Local Government sector as they share candid perspectives on getting the most from TechnologyOne EAM. Panellists will discuss real-world implementation experiences, lessons learned, and the operational changes that have driven the greatest value. Whether you are in early stages or well into your EAM journey, this session offers honest insight from organisations facing the same challenges as yours — and practical ideas you can take back to your team.

Join Mackay Regional Council for a practical look at its journey to connect SharePoint with TechnologyOne Enterprise Content Management through ECM SharePoint Connect. This session will walk through the move from a custom-built SharePoint-to-ECM integration to a supported, automated solution, including the challenges faced, the decisions made, and the lessons learned through early adoption. It will also explore how the approach strengthened information governance, reduced manual effort, and helped create a more consistent foundation for managing records across SharePoint and ECM environments.

Hear from Gladstone Regional Council about their journey from Ci to Ci Anywhere for SCM and how that transition has helped them unpack and realise genuine value from the solution. The session will walk through what the move looked like in practice — the decisions made, the challenges navigated, and the operational improvements that followed. It will also explore how the Supplier Portal has transformed the way Gladstone Regional Council engages its supplier base, reducing manual effort on both sides and lifting the quality of supplier data and communication.

Presented by TechnologyOne, Michelle Wise

See how the latest innovations across Financials, and the roadmap ahead, are helping organisations reduce manual effort, improve visibility and build greater confidence in their financial processes. From the continued evolution of InvoiceIQ to new capabilities for Period Close, this session explores where we're investing in and why these initiatives matter for the future of finance teams.

Presented by TechnologyOne, Lisa Goriuk

See how Financials functionality helps your team work smarter, with practical tips, tricks and product insights that uncover hidden capabilities and everyday efficiencies you can start using straight away.

In this session we'll explore what SaaS+ includes, how the "adopt not adapt" approach works, and the benefits customers are seeing through faster delivery, lower risk, reduced complexity and easier ongoing upgrades. Many long-term TechnologyOne customers are carrying years of customisations, bespoke processes and implementation complexity. This session will demystify SaaS+ and explain how existing customers can simplify their TechnologyOne environment by adopting standard, pre-configured solutions, whether re-implementing existing products or introducing new products to expand the existing T1 footprint.

This session examines how TechnologyOne's PLM, Enterprise Budgets and Contracts modules work together to support end-to-end project financial governance — from project approval through budget control to contract management. Along the way, the team will share tips and tricks drawn from customer experience to help you get more from the capability you already have.

A focused look at what is new and what is next in TechnologyOne SCM. This session covers recent platform enhancements across SCM, highlights features that are underused but high-value, and shares practical configuration tips drawn from customer experience. Attendees will leave with a clear picture of the current capability set and actionable ideas for improving procurement efficiency, contract compliance, and spend visibility within their organisation.

Smarter Financials: Innovation and Roadmap Insights

Presented by TechnologyOne, Michelle Wise

See how the latest innovations across Financials, and the roadmap ahead, are helping organisations reduce manual effort, improve visibility and build greater confidence in their financial processes. From the continued evolution of InvoiceIQ to new capabilities for Period Close, this session explores where we're investing in and why these initiatives matter for the future of finance teams.

Join us for a look at where HR and Payroll are heading and how to get the most from your investment. We'll share our vision for the platform, walk through the key roadmap priorities across the coming releases, explore ways to maximise your investment, and finish with some practical tips and tricks.

Discover how Enterprise Content Management (ECM) unifies TechnologyOne into a truly connected platform. See how information flows seamlessly across modules to create a single source of truth, eliminate duplication, and improve decision-making by surfacing content in the context of key business processes. Explore how ECM supports organisation-wide needs by connecting ERP content with information from repositories such as SharePoint.