Toowoomba Regional Council will walk through how they have connected Shepherd with TechnologyOne's asset register and work management capability using IDM (Intelligent Data Management) to create a cohesive, data-driven operational picture. The session covers the integration architecture, the decisions made to align data across systems, and the impact on day-to-day asset and maintenance workflows, including RMPC. For councils managing complex infrastructure data across multiple platforms, this is a grounded case study in practice.